Privacy Policy

Contact details

E-mail: dave@ds-artworks.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

• Names and contact details
• Addresses
• Payment details (including card or bank information for transfers and      direct debits)
• Account information
• Information relating to loyalty programmes
• Website user information (including user journeys and cookie tracking)
• Photographs or video recordings
• Information relating to compliments or complaints

We collect or use the following information for service updates or marketing purposes:

• Names and contact details
• Addresses
• Marketing preferences
• Purchase or viewing history
• Website and app user journey information
• Records of consent, where appropriate

We collect or use the following information to comply with legal requirements:

• Name
• Contact information
• Financial transaction information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your personal      information. You can request other information such as details about where      we get personal information from and who we share personal information      with. There are some exemptions which means you may not receive all the      information you ask for. You can read more about this      right here.
• Your right to rectification - You have the right to ask us to correct or delete personal      information you think is inaccurate or incomplete. You can read more about this      right here.
• Your right to erasure - You have the right to ask us to delete your personal      information. You can read more about this      right here.
• Your right to restriction of processing - You have the right to ask us to limit how we can use your      personal information. You can read more about this      right here.
• Your right to object to processing - You have the right to object to the processing of your      personal data. You can read more about this      right here.
• Your right to data portability - You have the right to ask that we transfer the personal      information you gave us to another organisation, or to you. You can read more about this      right here.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to      withdraw your consent at any time. You can read more about this      right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

• Consent - we have permission from you after we gave you all the relevant      information. All of your data protection rights may apply, except the      right to object. To be clear, you do have the right to withdraw your      consent at any time.
• Contract – we have to collect or use the information so we can enter      into or carry out a contract with you. All of your data protection rights      may apply except the right to object.
• Our lawful bases for collecting or using personal information for service      updates or marketing purposes are:
• Consent - we have permission from you after we gave you all the      relevant information. All of your data protection rights may apply, except      the right to object. To be clear, you do have the right to withdraw your      consent at any time.
• Contract – we have to collect or use the information so we can enter      into or carry out a contract with you. All of your data protection rights      may apply except the right to object.

Our lawful bases for collecting or using personal information for legal requirements are:

• Consent - we have permission from you after we gave you all the      relevant information. All of your data protection rights may apply, except      the right to object. To be clear, you do have the right to withdraw your      consent at any time.
• Contract – we have to collect or use the information so we can enter      into or carry out a contract with you. All of your data protection rights      may apply except the right to object.

Where we get personal information from

Directly from you

How long we keep information

For information on how long we keep personal information, see our retention schedule at https:\\ds-artworks.com\about

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

This policy was last update on 26/02/2025